IT Tech Support & Systems Administrator (NOC 22221 – Teer 2)

IT Tech Support & Systems Administrator (NOC 22221 – Teer 2)

Job Overview

Park & Fifth Co. is a direct-to-consumer business selling bridesmaid, bridal, and occasion dresses. It has three brick-and-mortar stores in Canada and an online store that ships worldwide. Most of our products are made locally at our head office in Vancouver, Canada. The company promotes sustainable fashion, reducing environmental impact, emissions, and waste management to meet the growing demand for our products. The health and safety of our workers is their top priority, in addition to ensuring fair wages, a comfortable working environment and opportunities for professional development. Our Vancouver location needs an IT Tech Support & Systems Administrator who will be responsible for the maintenance, security, and performance of an organization’s computer systems and network of our Company.

 

FULL JOB DESCRIPTION

 

Duties include but are not limited to:

 

·         Develop, test, implement and oversee IT systems

·         Collect and analyze data to identify areas for improvement within an organization and its IT infrastructure

·         Review existing IT systems and internal processes

·         Working within the technology department to support all Park & Fifth staff with hardware and software technology support.

·         Oversee Park & Fifth’s technology systems, proactively monitoring, adjusting, and scaling as needed in collaboration with management.

·         Perform installation and maintenance of IT infrastructure as required.

·         Maintaining and developing user directories for employee profile and asset deployments.

·         Technology development

·         Assisting within the technology department to find and develop new technology solutions for Park & Fifth

·         Working collaboratively with all other departments to improve technology uses and integrations

 

EDUCATION, EXPERIENCE, AND SKILLS REQUIREMENTS:

 

•         Completion of a college program in computer science, computer programming or network administration is usually required.

•         Must be able to communicate effectively in English.

•         Must be able to work independently in an unsupervised setting.

•         Experience as an IT Tech Support & Systems Administrator for at least 2 years.

 

JOB DETAILS:

 

•         Employer: Park & Fifth Co.

•         Location: Vancouver, BC

•         Work Location: In person

•         Terms of Employment: Full-Time, Long-Term.

•         Hours of work: 40 hours per week.

•         Schedule: 8-hour shift. Monday to Friday from 9:00 am to 5:00 pm

Flexibility to adjust hours to accommodate events booked and work overtime, if required.

•         $65,000 per year. The role offers raises based on performance.

•         Overtime: One and one-half times the regular wage rate as per provincial regulations.

 

BENEFITS

 

•         Transitional health care benefits provided (if applicable)

•         discretionary performance bonus of up to 5% of base salary annually

•         Benefits package available after a 3-month probation period.

•         3 weeks/year + 5 sick/personal days as per BC Employment Standards Act.

 

WORK CONDITIONS AND PHYSICAL CAPABILITIES

 

•         Physical environment

•         Technology

•         Physical dexterity

•         Sitting

 

SKILLS

 

·         Problem-solving

·         Communication

·         Customer service

·         Technical skills

·         Attention to detail

 

GREEN JOB:

 

The employer considers this a green job due to its positive environmental impact.

 

ANTICIPATED START DATE OF EMPLOYMENT:

 

As soon as possible.

 

EMPLOYMENT GROUPS:

 

Park & Fifth Co. welcomes and encourages all qualified people to apply, particularly underrepresented groups.

 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as members of the following groups: Indigenous people, Newcomers to Canada, Visible minorities, refugees and Youth.

 

If interested in this position, please apply by email to us at parkandfifthco.lmia@gmail.com with a resume and cover letter. Only qualified candidates will be contacted.

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