Customer Service Representative (Office & Administrative Support)

Customer Service Representative (Office & Administrative Support)

Job Overview

Job Description

We are seeking friendly, organized, and dependable individuals to join our team as Customer Service Representatives. This is an excellent opportunity for entry-level applicants who are eager to build valuable skills in office and administrative support. You’ll be the first point of contact for customers, helping answer questions, process orders, and ensure a smooth customer experience.


Responsibilities:

  • Greet and assist customers in person, via phone, and by email
  • Provide accurate information about products, services, and order status
  • Resolve customer issues professionally and efficiently
  • Maintain records of customer interactions
  • Support administrative tasks such as filing, data entry, and managing documents
  • Collaborate with team members to improve customer service processes

Qualifications:

  • High school diploma or GED required
  • Strong communication and interpersonal skills
  • Basic computer skills (email, data entry, Microsoft Office/Google Docs)
  • Ability to stay organized and handle multiple tasks
  • Positive attitude and willingness to learn
  • No previous experience required—training will be provided

What We Offer:

  • Competitive hourly pay
  • On-the-job training
  • Opportunities for career growth
  • A supportive and inclusive team environment
  • Flexible scheduling options

Benefits

  • Retirement Plan
  • Vision Insurance
  • Medical Insurance

Required Skills

Data entry

About this Company

Founded in 1992, A commercial electrical contractor from Northeast Ohio, Tradesmen International emerged to redefine construction staffing by offering a higher-quality, flexible workforce solution that would better align workload peaks and valleys with skilled labor availability.
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